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Analysis and Comparison of the Service Process(Korean Air vs JIN Air)

저작시기 2014.04 |등록일 2014.04.29 파워포인트파일MS 파워포인트 (pptx) | 29페이지 | 가격 2,500원

목차

1. Introduction
2. Service Process of Korean Air
3. Service Process of Jin Air
4. Recommendation

본문내용

<Excellence in Flight>
- operational excellence
- service excellence
- innovative excellence

To be a Respected leader in the World Airline Community

<Airline for everyone>
- for financially savvy traveler
Safety that meets global standards
Establishment of low cost structure

<중 략>

KAL Lounge
Separated Service
Focusing on
High-value customers
Increasing Limitation
Heavily Differentiation
Price remains the Same

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