전화로 영어회화할때 쓰이는 다양한 대화 내용을 주제별로 정리해 놓았습니다.
또한 정중한 표현과 친숙한 표현, 관련 문법이 수록되어 있어 배우기에도, 레포트로 제출하기에도 좋습니다.
1. 거래처와 약속을 정하기
- 인사, 바이어와의 약속
- 회사 방문과 미팅
3. 고객 문의
- 배달 지연 문의 및 기타 문의
4. 문제 발생시
- 사과, 양해, 부탁의 표현
In your opinion, what are the five most common excuses given over the telephone?
1. She’s not in the office.
2. He’s in a meeting.
3. Our computer system crashed.
4. He’s not here today.
5. She’s out right now.
In your opinion, what are the three most common promises given over the telephone?
1 .I will get back to you late today.
2. I’ll call you back by 3P.M
3. I’ll make sure that he gets back to you.
Watch the film at least three times before you attempt the task. Are the sentences true, False or is there no information in the film(N/A)
Man1 : Good evening. Brimley & Co. Ron speaking. ++++ Do you mind if I just put you on hold for a second? ++++ Thank you. ++++ Good evening. Brimley & Co. Ron speaking. ++++ Yes.Yes, I can answer that for you but it`ll take a couple of minutes while I look up your file. Do you mind holding or do you want me to ring you straight back? ++++ OK. And, what was your number? ++++ OK. Yeah, about five minutes. ++++ Thank you. Bye. ++++ Thank you for holding.
Man2 : Mr. Main.
Man1 :No, he`s not in at present. I could get him to call you back first thing in the morning.
Man2 : Yes, please.
Man1 : Aha. ++++ And what was your name?
Man2 : Voyzinskjyz. Voyzinskjyz. I will spell for you. V-o-y-z-i-n-s-k-j-y-z.
Man1 : And how do you pronounce that?
Man2 : Wuhchinskee. Wuh-chin-skee.Man1