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[인문]항공 회화

저작시기 2006.12 |등록일 2006.12.20 워드파일MS 워드 (doc) | 6페이지 | 가격 1,000원

목차

제 1 장 Check-in Service English

1) Reservations
2) Ticketing
3) Check-in
4) Security Check-in
5) Pre-Boarding station

제 2 장 Before Take off Service English

1) Passenger Boarding
2) Seating Arrangement
3) Carry-on Baggage
4) Preparation for take

제 3 장 En-route Service English

1) Earphone and towel service
2) meal and beverage service
3) In-flight music and movie
4) service and comfort
5) Sick passenger handling
6) in-flight sales
7) CIQ ingormation
8) destination city information
9) Landing and deplance

본문내용

-Receibing reservations
A : United Airlines. May I help you?
P : Yes. I’d like to make a reservation to Los Angeles on July 7th, Saturday.
A : Yes, sir. Saturday, July 7th 10 a.m. We have some seats available.
P : All right. I will take it.
A : OK. Would you like to book your return flight, too?
P : Yes. I’d like to return on August 5th.
A : August 5th. Let me see. Yes, we have some seats available at 2 p.m. What class would you like-economy, business or first?
P : Business class.
A : Any stopovers?
P : No, thank you. What’s the fare?
A : The business fare is $1,500 round trip.
P : OK. I’ll take it.
A : Your name and phone number, please?
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