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[CRM,산업공학,&#4] A study on the introduction and practical strategy of CRM

저작시기 2004.11 |등록일 2004.12.17 파워포인트파일MS 파워포인트 (ppt) | 24페이지 | 가격 1,000원

목차

1, Background
2, CRM definition
3,CRM approach way
4,CRM practical strategy
Customer
Relationship
Management
System
5,Domestic CRM introduction and question
6, Conclusion

본문내용

In simple terms, Customer Relationship Management (CRM) is defined as finding, getting, and retaining customers.
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