-Jack: Straight from the Gut
-The Key Points Lies in Welch's Great Performances
Welch was clearly not aware the importance of E-business at first. Yet with time and with self-practice and some help from everybody who had better skills in computer, he finally recognized the opportunities and produced results from them. In the course of learning about E-business, he even encouraged the executives to acquire the related knowledge from anyone who has better skills.